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Shipping policy

At Sasti Dawai, we aim to provide reliable and affordable shipping services across Pakistan.

  • We deliver nationwide using trusted courier partners.
  • Shipping fee: Rs. 280 for orders below Rs. 7,000. Orders of Rs. 7,000 or more ship free. The fee, or free shipping, is shown at checkout.
  • Orders are processed promptly after confirmation.
  • For high-value orders, advance payment may be required for order confirmation.

We ensure that all orders are packed securely to maintain product safety and quality during transit.

Delivery Time:

  • Standard delivery takes 3 to 5 working days across Pakistan after dispatch.
  • Orders in major cities are usually delivered faster, while remote areas may take slightly longer.
  • To check your parcel status, message us on WhatsApp.
  • Delivery timelines may vary during public holidays, sales, or unforeseen circumstances.
  • Customers will be notified in case of any delay.

Order Updates on WhatsApp:

  • When you place an order, we use the mobile number you provide to send messages about that order on WhatsApp (Meta): an order confirmation with Confirm / Cancel / Call me buttons, and replies to questions you send us, such as your parcel status.
  • We do not send promotional broadcasts on WhatsApp.
  • You can stop these messages at any time by replying STOP; we will then confirm your orders by phone instead.
  • Your number and order details are processed by our order system and by Meta’s WhatsApp Business Platform to deliver these messages.